IT Cloud Operations Engineering Specialist
Geotab
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Oakville, ON, Canada
Posted on Wednesday, May 8, 2024
Who you are:
We are always looking for brilliant technical talent who can contribute to our ever-evolving IT efforts! Geotab is actively seeking an IT professional who has studied computer science or engineering has a background in systems security, and providing world-class technical service. A person that strives to keep current with all things IT. We are looking for a Cloud Engineering Specialist to facilitate a robust, secure and compliant data regime to protect both the company and customers' assets and privacy. The ideal person should really love automation, be passionate about managing information security, and keen to join a leading-edge technology firm – if you feel like we have described you, then we would love to hear from you!
What you'll do:
As a Cloud Operations Engineering Specialist, you will be responsible for supporting high-transaction, globally distributed cloud infrastructure and developing infrastructure for deploying and managing Geotab’s SaaS solution. Working closely with Technical Services teams, this role requires strong technical knowledge in cloud technologies, server operations, network protocols, and technical architectures. Responsibilities include maintaining cloud operations with a focus on servers and infrastructure management, cost optimization, and security. The role involves refining existing systems and implementing advanced methodologies for automation, prioritizing system performance, scalability, and resilience while considering cost efficiency and robust security measures. Additionally, the role incorporates AI into cloud operations to enhance automation, optimize performance, and ensure scalable and resilient infrastructure.. You will provide proactive support 24/7 for production and disaster recovery data center operations.
How you'll make an impact:
- Deploy scheduled and emergency patches and upgrades, minimizing service disruption.
- Configure, monitor, research, and troubleshoot in a high-availability environment to ensure optimal performance and reliability.
- Provision, maintain, scale, and configure new servers and systems in hosted cloud environments, optimizing performance and scalability.
- Monitor data flow through multiple data-processing environments, identifying and resolving issues to maintain data integrity and availability.
- Participate in on-call rotation to support and maintain our cloud infrastructure 24/7, responding to outages based on standard procedures to ensure continuous service availability.
- Manage cloud resource lifecycle processes, creating and updating standard procedures for provisioning, decommissioning, and maintenance activities to ensure efficient resource management.
- Develop and maintain dashboards and reports to support cloud operations activities, providing insights for performance optimization and decision-making.
- Maintain Geotab’s internal server inventory, ensuring compliance with standard requirements through implementation, monitoring, and auditing.
- Automate repetitive tasks using appropriate scripting languages and tools to improve operational efficiency and reduce manual effort.
- Monitor monthly cloud costs, create optimization dashboards and thresholds, and identify cost-saving opportunities to ensure cost-effectiveness of cloud resources.
- Provide technical security team members with insight regarding technical controls and tool effectiveness to ensure robust security measures.
- Research data and operational discrepancies based on customer and support team feedback, identifying root causes and implementing corrective actions.
- Collaborate with internal departments to enhance operation-related processes, improving the efficiency and effectiveness of cloud operations.
- Implement and integrate AI technologies to improve operational efficiency and automate processes.
- Research and recommend AI-driven solutions to enhance monitoring, analysis, and decision-making in cloud operations.
What you'll bring to this role:
- Bachelors Degree in Information technology or related field
- 3-5 years of experience working in IT/Cloud Operations
- Updated with the latest trends and developments in AI to continuously improve cloud operations practices.
- Knowledge of Cloud technologies such as server operations, infra management and security. Experience with IP Networking, Network Security, Firewalls, and Load Balancing in cloud environments.
- Experience maintaining applications in a Linux and Windows environment
- Experience with cloud-based IaaS, PaaS, and/or SaaS, preferable Google or AWS
- Experience designing and implementing system automation for monitoring and deploying purposes.
- Experience with Database Administration, query analysis and performance tuning MS-SQL cluster/MySQL clusters/PostgreSQL, BigQuery
- Experience with continuous integration, log collection and analysis, version control systems like GitHub, Gitlab
- Strong scripting skills – Bash Shell, PowerShell, Python
- Experience with configuration management tools (e.g. Terraform, Ansible, Chef)
- Highly organized and able to manage multiple tasks and projects simultaneously
- Excellent verbal and written communication skills
- Strong interpersonal relationship building skills
- Strong analytical skills with the ability to problem-solve to well-judged decisions
- A strong team-player with the ability to engage with all levels of the organization
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides)
- Entrepreneurial mindset and comfortable in a flat organization
This job is no longer accepting applications
See open jobs at Geotab.See open jobs similar to "IT Cloud Operations Engineering Specialist" Work In Tech.